Effective Date: December 1 2025
Last Updated: December 22 2025
My Autograph (“MA,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you access or use the My Autograph Web App, including features related to autographs, events and ticket sales, Fan Attendance (FAMA), merchandise, wallet payments, messaging, and the marketplace.
By using MA, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Fans (users/supporters)
- Stars (creators, influencers, artists)
- Visitors browsing public profiles, events, or content
- Buyers and sellers of event tickets, autographs, and merchandise
This policy covers all MA services including:
- Event creation and ticket sales
- Event attendance and FAMA badges
- Wallet, payments, and withdrawals
- Autograph requests, transfers, and resale
- Messaging and social interactions
2. Information We Collect
2.1 Information You Provide Directly
Account & Profile Information
- Full name
- Username (@handle)
- Email address and/or phone number
- Password (encrypted)
- Profile photo
- Country and location (city/state level)
Role-Specific Data
Fans
- Interest tags
- Event attendance history
- Autographs collected
- Wallet balance and earnings (from resale or referrals)
Stars
- Profession
- Brand handle
- Identity verification data (government ID, social media links, team email)
- Events created
- Ticket pricing and sales data
- Autograph packages and pricing
- Merch listings
2.2 Event & Ticketing Information (Critical Section)
When you create, sell, purchase, or attend events on MA, we collect and process:
- Event details (title, date, description, banner, category)
- Ticket pricing and availability
- Ticket purchase history
- Payment confirmation and transaction IDs
- QR codes generated for event access
- Fan Attendance (FAMA) data, including:
- Event name
- Star name
- Timestamp of attendance
- Uploaded event selfie (if provided)
- Unique verification QR code
- Attendance logs and analytics for Stars
- Exportable attendee data (CSV/Excel) for event hosts
Note: Event attendance data is used strictly for event verification, fraud prevention, fan recognition (FAMA badges), analytics, and legal compliance.
2.3 Payment & Wallet Information
MA does not store full card or bank details. Payments are processed via secure third-party payment providers.
We collect:
- Transaction IDs
- Wallet balances
- Purchase history (autographs, tickets, merch)
- Withdrawal records
- Referral bonuses and reward points
- Royalty distributions for resale transactions
2.4 Content & Communications
- Posts, comments, likes, shares
- Messages sent through MA chat
- Media uploads (photos, videos, audio)
- Autograph content delivered or received
- Event images or selfies (optional)
2.5 Automatically Collected Data
- IP address
- Device type and browser
- App usage data
- Pages viewed and features accessed
- Log files and error reports
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Verify Star identities and protect platform trust
- Enable autograph requests and delivery
- Facilitate event creation, ticket sales, and attendance verification
- Generate FAMA badges and event QR codes
- Process payments, payouts, and royalties
- Prevent fraud and unauthorized access
- Enable social interactions and messaging
- Provide analytics and insights to Stars
- Improve platform performance and user experience
- Comply with legal and regulatory obligations
4. Event Ticketing, Attendance & Data Use
4.1 Ticket Sales
- Ticket purchase data is used to confirm access, process payments, issue QR codes, and generate receipts.
- MA may retain ticket records for accounting, dispute resolution, and regulatory compliance.
4.2 Fan Attendance (FAMA)
- Attendance data (QR scans, timestamps, selfies if uploaded) is used to:
- Verify event participation
- Generate attendance badges
- Display FAMA Walls
- Provide attendance analytics to Stars
4.3 Event Data Sharing
- Stars can access attendee lists for their own events.
- MA does not sell event attendee data to third parties.
- Event data may be shared with payment processors or authorities when legally required.
5. Marketplace, Transfers & Resale Data
When autographs or tickets are transferred or resold:
- Transaction history is recorded
- Buyer and seller usernames are displayed
- Royalties are automatically calculated and distributed
- Ownership records are updated for authenticity and verification
6. How We Share Information
We may share data with:
- Payment processors (for secure transactions)
- Cloud storage providers (for media hosting)
- Analytics services (usage insights)
- Fulfillment partners (for merch delivery)
- Legal or regulatory authorities when required by law
We never sell personal data to advertisers or unauthorized third parties.
7. Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Event, ticketing, and transaction data may be retained longer for accounting and compliance purposes.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Download/export your data
- Delete or deactivate your account
- Object to certain data processing
- Withdraw consent (where applicable)
These actions can be managed via Settings → Privacy & Data or by contacting us.
9. Security Measures
We implement industry-standard safeguards including:
- Encrypted passwords
- Secure payment gateways
- Access controls
- Fraud detection systems
- QR verification for events and autographs
Despite our efforts, no system is 100% secure.
10. Children’s Privacy
MA is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.
11. International Users
Your data may be processed in countries outside your residence. By using MA, you consent to international data transfers in compliance with applicable laws.
12. Future Enhancements & Technologies
As MA evolves, future features may include:
- NFT-based autographs or tickets
- Smart contract royalties
- AI-powered fraud detection
- Blockchain-based verification
Any new data use will comply with this Privacy Policy or updated versions.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted within the app and on our website. Continued use after changes constitutes acceptance.
14. Contact Us
For privacy questions, data requests, or concerns:
My Autograph (MA)
📧 Email: [email protected]
🌐 Website: www.rokswood.com
